Luke Woodhatch

Tulum / Online

Support and ops at startups for eight years. Crypto, hardware, a skincare brand along the way. Always building something with AI on the side.

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previously

Pavlok · Head of Customer Support

Jul 2016 — Sep 2023

Built support from solo IC to a team of 6 running 24/7 at 95%+ CSAT.

Slingshot · Community Manager

Mar 2023 — May 2025

Tier 3 escalation and community ops for a multi-chain trading app.

Acquired by Magic Eden

Magic Eden · BD Manager

May 2025 — Nov 2025

Owned escalations and user migration during the Slingshot acquisition.

Casa Selva · Co-Founder

Jul 2017 — Mar 2022

Co-founded a D2C skincare brand in Tulum. Featured in Vogue and Harper's Bazaar.

side projects

ats.fyi

Job board · live

A job board that scrapes Ashby, Lever, and Greenhouse APIs to surface startup roles in a clean, filterable feed. Filter by role, industry, salary, VC backer, and location across 200+ tech companies. ats.fyi.

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chess

your move

click a piece, then a target. you play white. promotions auto-queen.