sundaysociety
Luke Woodhatch
Tulum · US hours
open to remote roles — support & community ops · crypto + ai
Eight years building support teams from scratch across hardware and crypto — Tier 3 escalations, security incidents, and the automations that keep CSAT above 95%. Trading onchain since 2017; co-founded a skincare brand that landed in Sephora. Currently on sabbatical, building with AI daily.
Magic Eden · BD Manager
May 2025 — Nov 2025Ran the Slingshot user migration post-acquisition — final escalation point for onchain disputes, plus partner and exchange relationships.
Slingshot · Community Manager
Mar 2023 — May 2025Tier 3 escalations, security incident response, and KOL/trader acquisition — cold outreach through personal onboarding — for a multi-chain trading app.
Acquired by Magic Eden
Pavlok · Head of Customer Support
Jul 2016 — Apr 2025Solo IC to a 24/7 team of 6 at 95%+ CSAT — thousands of tickets a week, response times cut from hours to under 30 minutes.
Casa Selva · Co-Founder
Jul 2017 — Mar 2022Grew a D2C skincare brand from zero to Sephora Mexico — content strategy, ambassador program, press in Vogue and Harper's Bazaar.
ats.fyi
Job board · live
A job board that scrapes Ashby, Lever, and Greenhouse APIs to surface startup roles in a clean, filterable feed — role, industry, salary, VC backer, and location across 200+ tech companies.
Touchline
Chrome extension · in progress
A Chrome extension that overlays Fantasy Premier League analytics on the official site — built to replace the four tabs I'd open every gameweek.